Refund Policy
Effective date: 2026-09-16
This policy applies to Bathreno and all services published on our website.
At Bathreno, we strive to ensure your satisfaction with our renovation services. Our refund policy outlines the conditions under which refunds may be requested.
Eligibility for Refunds
Refunds are handled according to the Refund Policy and applicable consumer law. Refund Policy.
Exclusions from Refunds
Refunds do not apply to custom orders or services that have already commenced. Please review your selections carefully before finalizing your order.
How to Request a Refund
To request a refund, please contact our customer service team with your order details. We will guide you through the process.
Refund Processing Time
Once a refund request is approved, processing may take up to 14 business days. You will be notified via email once the refund has been initiated.
Cancellation Policy
If you wish to cancel your service, please notify us in writing. Cancellations must be made at least 48 hours before the scheduled appointment to avoid any charges.